5.6.1 New Sales Return

Sales return occur when a customer returns items they previously purchased, often seeking a refund or credit.


When a customer returns products, there are two options:

A. Create a sales return;

B. Modify the original invoice by adding a row with a negative quantity (a negative quantity indicates a return).

You can choose the one that best suits your business needs.
 

A. Create a sales return 

B. Modify the original invoice